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Urgent: Ongoing Issues with Live Class UI on Graphy#2165

Dear Team,

I hope this message finds you well.

It has been a year since I first reported the issues with the live class feature on Graphy, and despite multiple follow-ups, the problems remain unresolved. We operate in the K12 and NEET exam preparation space, where live classes are crucial to our operations. The persistent issues with the live class feature are causing significant frustration.

To illustrate the problem, I am sharing two screenshots: one from the Unacademy app UI and one from the Graphy live UI. The difference in quality and professionalism is stark. The Unacademy app presents a professional and polished interface, whereas the Graphy live UI looks unprofessional and subpar.

I urge you to address these issues immediately. This situation not only hinders our class experience but also affects other creators on Graphy who are facing the same problem.

Thank you for your prompt attention to this matter.

Best regards,

Ankit

25 days ago