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Website – Course landing page, cannot hear audio for uploaded video#1299

Landing page does not support video with audio. I am not able to guide my users for getting into the system. This is very bad.

Please enable video with audio on landing pages

7 months ago

Hi @Swarup Sahu . What kind of a video did you try to embed on the landing page? Was it a youtube video?

7 months ago

Hi Harshali,
I am trying to upload a direct mp4 video.
But the support person said the audio will not come from the video on landing page.

7 months ago

@Swarup Sahu Ah alright. Could you please share your custom domain link with us?

7 months ago

Thank you @Swarup Sahu for sharing your website link. This page does not seem to have the video uploaded. Without the uploaded video, we will not able to diagnose the isse. Could you please confirm if you’ve uploaded the mp4 video on the the link you’ve shared?

7 months ago

I added now again.How to move it up to 2nd part of page/make it second section in page?

7 months ago

@Swarup Sahu We can hear the audio for the video you’ve uploaded! :)

Regarding how to move the video to the second part of the page, you can do that using Design ➡️ Page Builder.

Here’s an article to guide you how to move a section up or down.

https://help.graphy.com/en/articles/articles/graphy-basics-how-to-customize-your-course-website-using-website-builder#Perform-section-settings

7 months ago

oOk It worked now>great.hanks.You can close this ticket.

7 months ago

Glad to hear that @Swarup Sahu! :)
We’ll mark this ticket complete.

Happy creating ✨

7 months ago
Changed the status to
Completed
7 months ago
Changed the title from "Landing page does not support video with audio" to "Website – Course landing page, cannot hear audio for uploaded video"
7 months ago