When you upload a video, Graphy appears to choose a random frame as the front image. It looks ridiculous when you’re trying to showcase a professional course. Could you add the option to choose a thumbnail image please? Thanks
Hi there @Patrick Thank you for this observation, this is a very valid request. We’ve made a note of it.
Thanks Harshali. We are new customers of Graphy and our course is launching on Monday. Is there any chance this is a quick fix that can be made today?
Thanks
Patrick
Hi @Patrick, firstly, welcome to Graphy! We’re delighted to support you in your journey of creation :)
Unfortunately it won’t be possible to release this fix by Monday on such a short timeline. Rest assured we’re looking into this.
Wishing you a great launch on Monday! ✨
Thanks Harshali - do let us know when it’s scheduled for as looking forward to implementing it.
This would be so useful! I’m looking forward to this feature too.
Hi all! We’re thrilled to share with you that this capability has now been built into the platform! 🚀
After uploading the video, you can now choose a specific file as a thumbnail for that video (image attached below).
Happy creating ✨
Team Graphy